sambaPrivacy Policy

This page describes what we collect when you use samba and how we keep that data protected. We collect personal information only to operate our platform, process payments, verify your identity, and support you. We encrypt all sensitive data and never sell your information to third parties without your explicit consent.

When you open a samba account, deposit funds, or place a bet, we gather certain information—your name, email, phone number, payment details, and transaction history. We use this data to settle your bets fairly, prevent fraud, and comply with anti-money-laundering regulations. Our samba servers use industry-standard encryption and security protocols to protect your data from unauthorized access.

Our servers may sit outside your jurisdiction, but we enforce strict data-protection standards locally. You have the right to request what data we hold, correct inaccuracies, and ask us to delete your information subject to legal retention requirements. This privacy policy applies to all samba users regardless of device—Android app, iOS browser, or desktop.

What Data We Collect on samba

Registration and Account Information

When you open a samba account, we ask for your full name, email address, phone number, date of birth, and home address. We verify your email and phone during signup—this ensures we can contact you about account updates or suspicious activity. We also collect your currency preference and language selection. This information is stored securely on our samba servers and encrypted at rest.

Payment and Financial Data on samba

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we collect payment details and transaction IDs. We do not store full credit card or bank account numbers on our samba servers; payment processors handle that data directly. We keep records of your transaction history—deposits, withdrawals, and bets—to settle your account accurately and detect fraud. Your samba balance is encrypted and protected under the same security standards as your personal information.

Gameplay and Transaction History

We record every bet you place on samba—which game, the stake, the outcome, and the timestamp. This data helps us settle disputes fairly and detect fraudulent activity. Your gameplay history is part of your account record and is encrypted. We use this information only for account management, fraud prevention, and regulatory compliance. We do not share your gameplay data with other players or third-party marketers without your consent.

Device and Technical Information

When you use the samba Android app or access samba via browser, we log your IP address, device type, operating system, app version, and browser type. We use this technical data to detect unauthorized access, diagnose app issues, and improve our samba platform. We also use it to enforce regional restrictions—if you access samba from a jurisdiction where our services are prohibited, we flag this for review.

Data encryption on samba

All personal information on samba is encrypted at rest using AES-256. Payment data travels over SSL connections (HTTPS).

Data retention

We keep transaction records for at least 5 years to comply with anti-money-laundering regulations. Account data is retained as long as your samba account is active.

Third-party processors

We share data with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) only to process your transactions.

How We Use and Protect Your samba Data

How We Use Your Information

We use your personal data to operate our samba platform fairly and securely. Your name and address are used for account verification and KYC compliance. Your payment details enable deposits and withdrawals. Your gameplay history settles disputes and detects fraud. We use your email and phone to send account notifications, withdrawal confirmations, and support responses. We never use your data for marketing unless you opt in. If you contact our samba support team, we store your correspondence to resolve your issue and improve our service.

Data Security and Encryption on samba

All data on samba is protected by industry-standard encryption. Your password is hashed using bcrypt; we never store or view plain-text passwords. Payment data is encrypted during transmission and never stored on our servers—payment processors handle that securely. Our samba servers use SSL/TLS certificates to encrypt all connections between your device and our infrastructure. We conduct regular security audits to detect and fix vulnerabilities. If we detect a data breach, we notify affected samba users immediately and cooperate with relevant authorities.

Your Rights Regarding samba Data

You have the right to request what personal data we hold on samba. Contact our support team to ask for a copy of your data; we provide it in a readable format. You can correct any inaccuracies in your samba account information by updating it in account settings or asking our team for help. If you want your data deleted, you can request account closure; we delete non-essential data according to our retention schedule. However, we retain transaction records as required by law for anti-money-laundering compliance.

Cookies and Tracking on samba

Our samba website and app use cookies to remember your login session and preferences. These are functional cookies necessary for the platform to work—not tracking cookies. We do not use third-party analytics or advertising cookies on samba. If you disable cookies in your browser, you may be logged out more frequently. The samba app stores preferences locally on your device; these are never transmitted to our servers without your action.

Third-Party Service Providers

We share your payment data with payment processors to complete your deposits and withdrawals. These processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) handle data according to their own privacy policies. We do not share your samba gameplay history, balance, or betting record with anyone except where legally required (e.g., regulatory authorities in your jurisdiction). We do not sell your data to advertisers, data brokers, or marketing companies.

Contact Us About Your samba Privacy

If you have questions about our samba privacy practices, want to request your data, or suspect a privacy violation, contact our support team. Reach us via in-app chat, email support, or the contact form on samba.best. We respond to privacy requests within a few business days during standard hours. For users in Jakarta, Surabaya, Bandung, Medan, or elsewhere in supported jurisdictions, we handle data requests with the same standard—quickly and thoroughly. If you have a complaint about how we handle your samba data, our support team works to resolve it. We remain committed to protecting your privacy and operating transparently on our samba platform.